The rise of deskless workers

Over the last few years, as companies began to realise the importance and potential of their deskless employees, a number of technologies started to gain momentum. Among these technologies are digital workplace solutions.

As a digital workplace provider, we have found that the number of prospects and clients looking to implement a digital workplace to both their office-based and deskless workforce is on the rise. From healthcare to governmental organisations, we have found that implementing a digital workplace solution can help these companies in a number of ways:

• Connecting their in-office and on-site employees in real time through an integrated chat application. The availability of most digital workplace solutions like eXo Platform on mobile devices has made instant communication a reality for deskless workers.
• Allowing teams to collaborate on different projects through dedicated spaces. An integrated project management functionality can help these teams create, schedule and track projects with ease.
• Keeping their deskless employees updated on the latest company news, activities and events. This can help to engage and retain employees as they feel part of the organisation.
• Facilitating knowledge sharing and continuous learning through an integrated knowledge management system. Deskless employees can then access, create and share all types of knowledge through a centralised location.

The newest generation of intranets, currently known as digital workplace solutions, has brought a number of benefits for organisations regardless of their industry, size or the nature of their workforce. However, the impact of technology on the deskless workforce does not stop here. Technologies like wearables, the internet of things, virtual and augmented reality have started to make their way to industries with great feedback and results. This means that tech companies and IT buyers alike will continue to innovate and invest in new technologies for a better future for the deskless.